Terms of Use

Service means LovedBy and related domains, including the website, quiz, song pages, APIs, and associated infrastructure.

Software means the hosted tools for creating personalized songs from your story, including AI lyrics and music generation, checkout, delivery, and regeneration features.

User means any person using the Service.

Order Content means the information you provide to create a song (for example recipient name, occasion, style, mood, voice preference, story, memories, specifics, and sender name).

Outputs means lyrics, audio, and other generation results created for your order through the Software.

Song Order means a one-time purchase that unlocks generation and delivery of a personalized song for the details you submitted, including the regeneration allowance described in these Terms. Current prices appear in the Software and on the pricing page.

By submitting Order Content, starting checkout, buying a Song Order, or otherwise using the Service, you accept these Terms.

LovedBy is a hosted software service that turns your story into an original personalized song using AI-assisted lyrics and music generation.

Depending on the flow and your purchase, the Software may include a guided quiz, lyrics generation and editing, payment, music generation, email delivery, a private song page, download links, and a limited number of regenerations.

Features, models, prices, regeneration limits, and available offerings may change as we develop the product. Current prices appear in the Software and on the pricing page.

LovedBy is an entertainment and gift product. It is not a recording studio, music publisher, label, or professional music production service.

Outputs are generative and illustrative. We do not guarantee that lyrics or audio will match your expectations, be suitable for commercial release, or meet a particular artistic or technical standard.

You remain responsible for how you use, share, or gift Outputs, including compliance with laws that apply to you.

You must be at least 16 years old, or the minimum age required in your country if higher, to use the Service. To buy a Song Order, you must have the legal capacity to enter a contract (typically 18).

You do not need a traditional account to use the Service. You submit an email address and Order Content through the quiz or related flows. Protect access to your email and to any private song link we send you. You are responsible for activity carried out using that email or link.

Private song pages and download links are intended for you and people you choose to share them with. Anyone with the link may be able to listen or download. Keep the link private if you want the song to stay a surprise.

For privacy or deletion requests related to an order, contact us as described in section 22 and in the Privacy Policy.

Paid access is sold primarily as a one-time Song Order. Current prices are shown in the Software and on the pricing page. Payment is processed by Polar, which may act as merchant of record for tax and invoicing. Purchases are also subject to Polar’s terms. Prices may be shown in euros or other currencies.

Unless we expressly offer a subscription, Song Orders are one-time purchases. Buying a Song Order does not create an ongoing paid subscription.

A paid Song Order includes generation of your song and, where offered in the product, a limited number of regenerations (for example an initial generation plus one regenerate). Current limits appear in the Software. Additional regenerations beyond that allowance are not owed unless we expressly offer them.

We do not refund Song Order fees because you dislike, reject, or are dissatisfied with lyrics, audio, style, voice, or other Outputs. If a generation fails because of a platform error on our side, we will retry or otherwise make a reasonable effort to complete delivery of the Song Order.

Fees are non-refundable except as required by law or where we grant a refund at our sole discretion. Dissatisfaction with generative results is not a basis for a refund.

Where you are an EU consumer, you may have a 14-day withdrawal right for distance contracts. If you ask us to start the Service immediately (including generating lyrics or music), you acknowledge that you lose that right once performance has begun, to the extent permitted by law.

We may change prices or limits. Changes do not automatically alter Song Orders already purchased, except as described in these Terms (including fair use and discontinuation).

If payment fails, is reversed, or is charged back, we may suspend, limit, or remove access to Outputs, song pages, or related entitlements until the issue is resolved.

After successful payment, we attempt to generate your song and notify the email address you provided, typically with a private song page and download option. Generation times vary. Most songs complete within minutes, but we do not guarantee a specific turnaround.

Temporary download links may expire. Where the product allows, you can request a fresh download from your song page while the order remains available.

We do not promise that song pages, download links, or audio files will remain online forever or for any minimum period. Hosting is provided at our discretion and remains subject to our technical, commercial, operational, legal, and security requirements.

To the maximum extent permitted by law, we are not liable for loss resulting from suspension, unavailability, migration, or removal of song pages or files. Keep your own copies of Outputs you need.

If we discontinue the Service or a material part of it, song pages and files may cease to be available. No refunds or compensation are owed except where mandatory law requires otherwise.

You retain the rights you already have in Order Content. Submitting Order Content does not transfer ownership of that content to us.

By submitting Order Content, you warrant that you have all rights needed to provide it and to grant the licence below, including that story details, names, and memories you share do not unlawfully infringe someone else’s rights.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, adapt, transmit, and otherwise use Order Content solely to operate and provide the Service, including sending material to AI and infrastructure providers as described in the Privacy Policy, and including delivering Outputs to you.

Order Content is used as provided. We are not responsible for detecting or correcting inaccuracies in what you submit. Inaccuracies may appear in Outputs.

You must not submit content that infringes intellectual property rights, violates law, or is abusive, offensive, or inappropriate. We may refuse, remove, or decline to generate content at our discretion.

Subject to these Terms and third-party rights, we assign to you whatever rights we have in Outputs generated for your Song Order. That does not include our software, workflows, prompts, the Their Song name, or third-party model rights we do not control.

AI lyrics and AI music are generative results. We do not guarantee that you will like them, that they will match your expectations, that they will be accurate or complete, or that they will be suitable for commercial release, public performance, or sync licensing.

There is no refund of Song Order fees because you are dissatisfied with those results. You are responsible for reviewing all Outputs before you gift, publish, or otherwise use them.

Our Privacy Policy explains how information is handled.

Each Song Order may limit regenerations, storage, download options, and other features. Current limits appear in the product. If you exceed a limit, we may block further regenerations or related actions.

The Service, including AI-powered tools, is subject to reasonable and fair use. You must not:

• use the Service in a manner that is excessive, abusive, automated, exploitative, or commercially unreasonable;
• attempt to circumvent usage limits, technical restrictions, pricing structures, or access controls; or
• resell, redistribute, or provide systematic third-party access to the Service except where we expressly authorise it.

Where we reasonably believe usage is inconsistent with intended product use or creates disproportionate load, we may impose limits, suspend features, or terminate access.

You agree not to copy or resell the Service except as specified by law, overload or scrape the Service, interfere with billing, reverse engineer the Software except where mandatory law allows, or use the Service to violate the law or another person’s rights.

You also agree not to submit harmful, illegal, or infringing Order Content, impersonate another person, or attempt to bypass Song Order or regeneration limits.

We may suspend or terminate access if we reasonably believe these rules are broken.

The Service relies on third parties, including Vercel, Neon, Cloudflare, Polar, Resend, and fal.ai. Those services have their own terms. We are not responsible for their outages, model changes, payment decisions, or licenses we do not control.

The Service, including software, design, interface, workflows, and the LovedBy name, is owned by the Developer or our licensors. These Terms do not transfer that ownership to you.

Feedback you send us may be used without restriction or compensation, unless we agree otherwise in writing. This does not give us ownership of your Order Content.

You are responsible for claims arising from Order Content you submit and Outputs you use or distribute, including claims that they infringe someone else’s rights or are shared without permission. To the extent permitted by law, you will defend and indemnify us and our officers, employees, agents, and affiliates against those claims and related losses and expenses. This does not require you to indemnify us for our own willful misconduct, and it does not limit mandatory consumer rights.

To the maximum extent permitted by law, the Service and Outputs are provided “as is” and “as available” without warranties of any kind, including that they will be uninterrupted, accurate, complete, secure, error-free, fit for a particular purpose, or available for any particular period.

If you are an EU consumer, this section does not limit mandatory rights that cannot be waived.

Nothing in these Terms limits liability that cannot legally be limited, including liability for death or personal injury caused by negligence, fraud, or mandatory consumer protection rights.

Subject to that, we will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or reputation, or reliance on Outputs, or for loss arising from suspension, removal, or unavailability of song pages or files.

To the maximum extent permitted by law, our aggregate liability arising out of or in connection with the Service is limited to the fees you paid to us for the Song Order giving rise to the claim in the twelve months before the claim arose.

We may update, suspend, or discontinue the Service or parts of it, including features, prices, and regeneration limits. We may also update these Terms. If changes are material, we will provide notice where required. Continued use after updated Terms take effect means you accept them.

You may stop using the Service at any time. You may contact us to request deletion of personal data related to an order, subject to the Privacy Policy and legal retention requirements.

We may suspend or terminate access if you violate these Terms, fail to pay, use the Service unlawfully, harm the Service or other users, or if we discontinue the Service.

After termination, licences we granted you end, except that you keep rights in your Order Content and assigned Outputs as described above. Sections that should survive continue to apply. We may retain billing records as required by law.

You may not assign these Terms without our prior written consent. We may assign or subcontract our rights or obligations without notice.

Failure to enforce a provision is not a waiver. If any provision is held invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary or deemed deleted, and the remaining provisions continue in full force and effect.

The Service is operated from Austria. We do not promise it is available or appropriate in every country. You are responsible for complying with laws that apply to you.

These Terms are governed by the laws of Austria, excluding its conflict-of-law rules. Courts in Austria have jurisdiction, unless mandatory law gives you the right to sue in another forum. If you are an EU consumer, you also keep the mandatory protections of the country where you live.

For questions about these Terms, contact:

• Email: emanuel@rendervis.com
• Developer: Emanuel Wiplinger
• Service: LovedBy
• Address: Dannerweg 2, 4040 Linz, Austria

By using the Service, you acknowledge that you have read, understood, and agree to these Terms.